Cookie Policy | Durham Coins

1. Introduction

1.1 This Cookie and Similar Technologies Policy (“Cookie Policy”) sets out the basis upon which Durham Coins Ltd(“Durham Coins”, “we”, “us” or “our”) uses cookies and other technologies which store information on, or access information from, the device used by a visitor to our website.

1.2 Our website is operated at www.durhamcoins.co.uk (the “Site”).

1.3 This Cookie Policy applies to cookies and other storage and access technologies used in connection with the Site, including, where applicable, cookies, tracking pixels, web beacons, scripts, tags, local storage, device identifiers, link-decoration technologies and similar technologies.

1.4 This Cookie Policy should be read together with our Privacy Policy and any other applicable privacy notices published on the Site.

1.5 Where information obtained through cookies or similar technologies constitutes personal data, such information shall also be processed in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.

1.6 The use of cookies and similar technologies is also subject to the Privacy and Electronic Communications Regulations 2003 (“PECR”), as amended from time to time.

1.7 This Cookie Policy is intended to provide clear and comprehensive information concerning the technologies used on the Site, their purposes and the choices available to visitors.

2. Data Controller and Contact Details

2.1 The data controller responsible for the processing of personal data obtained through the Site, where applicable, is:

Durham Coins Ltd
12 High Street
Durham
DH1 3UJ

2.2 For all enquiries concerning this Cookie Policy, cookies, similar technologies or the processing of personal data obtained through such technologies, you may contact us using the following details:

Email: sales@durhamcoins.co.uk
Telephone: 01917 221421
Postal Address: 12 High Street, Durham, DH1 3UJ

3. What Are Cookies and Similar Technologies?

3.1 A cookie is a small data file which is placed on, or accessed from, the device used to access a website.

3.2 Cookies may enable a website to recognise a device, retain information concerning a visitor's interaction with the Site, maintain a session, remember preferences or perform other functions.

3.3 Cookies may be classified as either:

(a) first-party cookies, which are placed by Durham Coins or by a service provider acting on our behalf; or

(b) third-party cookies, which are placed by or on behalf of a third party.

3.4 Cookies may also be classified as:

(a) session cookies, which ordinarily expire when the browsing session ends; or

(b) persistent cookies, which remain on the device for a specified period or until deleted.

3.5 For the purposes of this Cookie Policy, references to “cookies” shall include cookies and, where applicable, other technologies capable of storing information on or accessing information from a user's device.

3.6 Such technologies may include:

(a) tracking pixels and web beacons;

(b) scripts and tags;

(d) device identifiers;

(e) link-decoration or navigational tracking;

(f) fingerprinting technologies; and

(g) other technologies falling within the scope of applicable storage and access requirements.

3.7 PECR applies to a broad range of technologies capable of storing information on, or accessing information from, a user's terminal equipment and is not limited to conventional browser cookies.

4. How We Use Cookies and Similar Technologies

4.1 We may use cookies and similar technologies for the following purposes:

(a) enabling essential Site functionality;

(b) maintaining the security and integrity of the Site;

(d) maintaining shopping-basket or transaction functionality, where applicable;

(e) remembering preferences and settings;

(f) analysing the performance and use of the Site;

(g) identifying technical errors and improving Site functionality;

(h) measuring the effectiveness of marketing activities;

(i) understanding how visitors interact with the Site;

(j) supporting advertising and marketing activities; and

(k) providing functionality or content supplied by third-party services.

4.2 The particular technologies used by the Site may change from time to time.

4.3 We shall maintain an appropriate record of the storage and access technologies deployed through the Site and shall review that record periodically.

5. Categories of Cookies

5.1 Strictly Necessary Cookies

5.1.1 Strictly necessary cookies are technologies which are required for the operation of the Site or for the provision of an online service specifically requested by the user.

5.1.2 Depending upon the functionality deployed on the Site, such technologies may be required for:

(a) security;

(b) network management;

(d) maintaining a user session;

(e) shopping-basket functionality;

(f) checkout functionality;

(g) payment-related functionality;

(h) fraud prevention;

(i) maintaining the integrity of the Site; and

(j) other functionality which is objectively necessary to provide a service requested by the user.

5.1.3 Where a storage or access technology falls within the applicable PECR exemption for technologies which are strictly necessary to provide an online service requested by the user, consent is not required.

5.1.4 The fact that a technology is useful, convenient or beneficial to Durham Coins does not, by itself, make that technology strictly necessary.

5.1.5 We shall determine the classification of each technology by reference to its actual function and the applicable legal requirements.

5.2 Analytical and Performance Technologies

5.2.1 Analytical and performance technologies may be used to understand how visitors interact with the Site and to assess its performance.

5.2.2 Such technologies may collect information concerning:

(a) pages viewed;

(b) navigation paths;

(d) traffic sources;

(e) technical performance;

(f) errors;

(g) session information; and

(h) other usage and performance information.

5.2.3 Such information may be used to improve the Site, identify technical problems, develop functionality and assess the effectiveness of our digital services.

5.2.4 Analytical and performance technologies are not automatically exempt from consent requirements merely because the information collected is aggregated or described as anonymous.

5.2.5 Where PECR requires consent, we shall obtain valid consent before activating such technologies.

5.2.6 The ICO's current guidance confirms that PECR may apply irrespective of whether the information collected through a storage or access technology is personal data.

5.3 Functional Technologies

5.3.1 Functional technologies may enable the Site to remember preferences or provide enhanced functionality.

5.3.2 Such functionality may include remembering selections, preferences or other information supplied during a visit.

5.3.3 A functional technology shall only be treated as strictly necessary where the applicable legal requirements for an exemption are satisfied.

5.3.4 Where a functional technology is not strictly necessary, we shall obtain consent before placing or accessing it where required by PECR.

5.4 Marketing and Advertising Technologies

5.4.1 Marketing and advertising technologies may be used to:

(a) measure advertising effectiveness;

(b) measure conversions;

(d) attribute visits or transactions to marketing sources;

(e) support relevant advertising; and

(f) otherwise facilitate legitimate marketing activities.

5.4.2 Marketing and advertising technologies are not treated as strictly necessary merely because they support our commercial activities.

5.4.3 Where consent is required, marketing and advertising technologies shall not be activated until valid consent has been obtained.

5.4.4 The ICO's current guidance contains specific provisions concerning online advertising and the use of storage and access technologies for advertising purposes.

6. Cookies Used by the Site

6.1 The Site is currently operated using the Wix website platform. The live Site contains Wix-hosted resources and is technically identified as being hosted through the Wix platform.

6.2 Wix states that its platform may use essential cookies for purposes including visitor functionality, member identification, platform performance and security. Wix also permits site owners to incorporate additional functionality, applications and third-party services which may introduce additional cookies or storage and access technologies.

6.3 The use of Wix does not, however, establish that every cookie or technology available through Wix is used by Durham Coins.

6.4 Accordingly, Durham Coins shall maintain the current cookie and technology inventory generated from the Site's actual configuration as the definitive record of technologies deployed.

6.5 The inventory should identify, where applicable:

(a) the name or identifier of the cookie or technology;

(b) the provider;

(d) its purpose;

(e) its category;

(f) its duration or expiry;

(g) the information stored or accessed;

(h) whether it involves processing of personal data;

(i) whether it requires consent under PECR; and

(j) any relevant international transfer or third-party processing implications.

6.6 This approach is intended to ensure that this Cookie Policy remains accurate notwithstanding changes to the Site's functionality, Wix platform configuration or third-party services.

6.7 Wix provides functionality through which site owners can view cookie information and manage visitor consent. Wix also provides a consent log recording visitors' cookie choices.

7. Analytics

7.1 Durham Coins may use analytics functionality provided by Wix or other analytics providers to assess the use and performance of the Site.

7.2 The specific analytics services enabled on the Site shall be verified against the current Site configuration.

7.3 Where analytics technologies require consent under PECR, such technologies shall not be activated before valid consent is obtained.

7.4 Wix states that, where its cookie banner is enabled, Wix Analytics can be configured so that analytics data is not collected through analytics cookies before the visitor has consented to analytics cookies.

7.5 If Durham Coins uses Google Analytics, Google Ads, Meta Pixel or any other independent analytics or advertising technology, that service shall be included in the Site's actual cookie inventory and appropriately categorised in the consent mechanism.

7.6 The use of any such service shall be reviewed to establish:

(a) the information collected;

(b) the applicable lawful basis;

(d) the identity of the relevant provider;

(e) the applicable retention period;

(f) whether information is transferred outside the United Kingdom; and

(g) the safeguards applicable to any such transfer.

8. Third-Party Technologies

8.1 The Site may incorporate functionality supplied by third parties.

8.2 Depending upon the services actually deployed, third parties may include providers of:

(a) website hosting and infrastructure;

(b) analytics;

(d) social-media functionality;

(e) live-chat or customer-support functionality;

(f) security services;

(g) payment functionality;

(h) embedded content; and

(i) other website functionality.

8.3 Third-party technologies may place or access cookies or other information on your device.

8.4 Where required by law, we shall obtain consent before permitting non-essential third-party technologies to operate.

8.5 Where a third party acts as an independent data controller, its processing shall be governed by that third party's own privacy notice.

8.6 Where a third party acts as our data processor, we shall take appropriate contractual and organisational measures to regulate its processing of personal data.

9. Social Media and Embedded Content

9.1 The Site may contain links to or functionality provided by social-media platforms.

9.2 Where social-media functionality is incorporated into the Site, the relevant provider may process information concerning your interaction with that functionality.

9.3 Such functionality may include, where applicable:

(a) social-media sharing;

(b) embedded social-media content;

(d) advertising technologies; and

(e) other social-media integrations.

9.4 Non-essential social-media technologies shall not be activated before the required consent has been obtained.

9.5 We do not control the independent processing activities of social-media providers.

10. Information Collected Through Cookies

10.1 Depending upon the technology concerned, information collected or accessed may include:

(a) IP address;

(b) browser information;

(d) operating system;

(e) approximate geographical information;

(f) pages viewed;

(g) referring website;

(h) navigation information;

(i) interaction data;

(j) preferences;

(k) session identifiers;

(l) advertising identifiers;

(m) conversion information; and

(n) other technical or usage information.

10.2 Information obtained through cookies or similar technologies may constitute personal data.

10.3 Durham Coins therefore does not represent that information obtained through cookies is necessarily anonymous.

10.4 Where such information constitutes personal data, we shall process it in accordance with applicable data protection legislation and our Privacy Policy.

11. Consent

11.1 Where PECR requires consent, Durham Coins shall obtain valid consent before placing or accessing the relevant non-essential storage or access technology.

11.2 Consent shall be obtained through a mechanism which enables the visitor to make a genuine and informed choice.

11.3 Consent shall involve a clear affirmative action.

11.4 We shall not rely upon:

(a) silence;

(b) inactivity;

(d) continued use of the Site; or

(e) pre-selected consent to non-essential technologies

as constituting valid consent where PECR requires affirmative consent.

11.5 Visitors shall be provided with appropriate information concerning the purposes of the relevant technologies before being asked to consent.

11.6 Visitors shall be provided with a genuine ability to refuse non-essential technologies.

11.7 Refusing non-essential technologies shall not prevent access to the Site merely because consent has been refused.

11.8 Where consent has been obtained, visitors shall be provided with an appropriate means of withdrawing or amending that consent.

11.9 The ICO's current guidance expressly addresses the requirement for meaningful consent mechanisms and the importance of ensuring that visitors have genuine control over non-essential storage and access technologies.

12. Cookie Preference Management

12.1 Visitors may manage their cookie preferences through the cookie-consent mechanism made available on the Site, where such functionality is enabled.

12.2 The consent mechanism should permit visitors to:

(a) accept non-essential cookies;

(b) reject non-essential cookies;

(d) revisit and amend their preferences.

12.3 Wix provides functionality enabling site owners to display cookie banners, provide category-based controls, include a “Decline All” option and provide a mechanism through which visitors can subsequently revisit their choices.

12.4 Durham Coins shall configure the Site's consent mechanism so that its operation corresponds with the classifications and descriptions contained in this Cookie Policy.

12.5 Where a technology requires consent, the relevant technology shall not be loaded before consent unless an applicable statutory exemption applies.

13. Withdrawal of Consent

13.1 You may withdraw or amend your consent to non-essential cookies at any time through the cookie-preference mechanism made available on the Site.

13.2 Withdrawal of consent shall not affect the lawfulness of processing undertaken before withdrawal.

13.3 Following withdrawal, we shall cease placing or accessing the relevant non-essential technologies within a reasonable technical period, subject to any limitations inherent in the technology or applicable legal requirements.

13.4 Where appropriate, information already collected before withdrawal shall continue to be processed only where a lawful basis exists for doing so.

14. Browser Controls

14.1 Most modern web browsers permit users to control cookies through browser settings.

14.2 You may configure your browser to reject or delete cookies.

14.3 Browser settings differ between browsers and devices.

14.4 Blocking strictly necessary cookies may result in certain Site functions becoming unavailable or operating incorrectly.

14.5 Browser-level controls should not be regarded as a substitute for the consent mechanism required by PECR where consent is legally required.

15. Relationship with Our Privacy Policy

15.1 Where cookies or similar technologies involve personal data, the processing of that personal data is also governed by our Privacy Policy.

15.2 Our Privacy Policy provides further information concerning:

(a) the identity of the data controller;

(b) the purposes for which personal data is processed;

(d) data retention;

(e) disclosures to third parties;

(f) international transfers;

(g) security measures; and

(h) individual data protection rights.

15.3 In the event of any inconsistency between this Cookie Policy and our Privacy Policy concerning the processing of personal data, the provisions of the Privacy Policy shall apply to the extent necessary to address the processing of personal data.

16. Changes to the Technologies Used on the Site

16.1 We may introduce, remove, replace or modify cookies and similar technologies from time to time.

16.2 Such changes may arise as a result of:

(a) changes to the Site;

(b) changes to the Wix platform;

(d) changes to analytics or advertising services;

(e) changes to security requirements;

(f) changes to our business operations; or

(g) changes to applicable law or regulatory guidance.

16.3 We shall review the Site's cookie and storage/access technology inventory following material changes to the Site or its third-party integrations.

16.4 Where a material change affects the purposes for which consent is required, we shall take appropriate steps to obtain any consent required by law.

17. Accuracy of the Cookie Inventory

17.1 Durham Coins shall maintain an up-to-date record of the technologies deployed through the Site.

17.2 The cookie inventory shall be reviewed periodically and following material changes to the Site.

17.3 Where a technology is removed from the Site, the relevant entry shall be removed from the cookie inventory.

17.4 Where a new non-essential technology is introduced, it shall be assessed before deployment to determine:

(a) whether PECR applies;

(b) whether consent is required;

(d) whether it involves personal data;

(e) the applicable lawful basis under the UK GDPR;

(f) whether it is supplied by a third party;

(g) whether an international transfer occurs; and

(h) whether the Cookie Policy and consent mechanism require amendment.

17.5 The ICO's current guidance recommends that organisations know what technologies their online service uses, understand the purposes of each technology and determine whether the technologies involve personal data.

18. Complaints and Enquiries

18.1 If you have any question, concern or complaint concerning the use of cookies or similar technologies by Durham Coins, you may contact us using:

Durham Coins Ltd
12 High Street
Durham
DH1 3UJ

Email: sales@durhamcoins.co.uk
Telephone: 0191 722 1421

18.2 We shall investigate complaints and seek to resolve legitimate concerns in accordance with applicable law and our internal procedures.

18.3 You may also have the right to complain to the Information Commissioner's Office (“ICO”), the UK's supervisory authority responsible for data protection matters.

19. Amendments to this Cookie Policy

19.1 We reserve the right to amend this Cookie Policy from time to time.

19.2 Amendments may be required to reflect:

(a) changes in applicable legislation;

(b) changes in regulatory guidance;

(d) changes to cookies or similar technologies;

(e) changes to third-party providers;

(f) changes to our business practices; or

(g) changes to our privacy and security procedures.

19.3 The latest version of this Cookie Policy shall be published on the Site and shall state the date on which it was last updated.

19.4 You should review this Cookie Policy periodically to remain informed about the manner in which cookies and similar technologies are used.

20. Applicable Legislation

20.1 This Cookie Policy is intended to operate in accordance with applicable United Kingdom legislation and regulatory requirements, including, where applicable:

(a) the Privacy and Electronic Communications Regulations 2003, as amended;

(b) the UK General Data Protection Regulation;

(d) any legislation, regulations, statutory instruments, regulatory requirements or amendments replacing, supplementing or modifying the foregoing.

20.2 Where a provision of this Cookie Policy conflicts with a mandatory requirement of applicable law, the relevant statutory requirement shall prevail.

21. Contact Details

Durham Coins Ltd

12 High Street
Durham
DH1 3UJ

Email: sales@durhamcoins.co.uk
Telephone: 0191 722 1421

Cookie and Similar Technologies Policy
Last Updated: September 2026